Your carrier data, readable and on time.
Relay shows you every transaction from every connected carrier in plain English, tells you when something didn't arrive, and sends it to the systems you already use. It's free for agencies, always.
Every transaction, explained
Instead of a raw download, you get a summary of what changed since the last term, the full policy, the documents, and where it was delivered.
RWL RenewalPA-1002934Relay Mutual · Personal auto
Renewal for Avery Testwell, effective Nov 1, 2026. Premium up $214.00; a second vehicle was added.
| Field | Prior term | This term |
|---|---|---|
| Term premium | $1,486.00 | |
| Collision deductible, vehicle 1 | $1,000 | |
| Vehicles | 2 |
Delivered to
- Agency system webhookDelivered and accepted by the agency system
- Partner pull feedAvailable at seq 18233
- AL3 mailboxQueued for the next hourly batch
Built for the person who runs downloads
- Freshness board
- Last policy, document and commission data per carrier, with an alert when a carrier has sent nothing for three days.
- Thirteen months of search
- Find any transaction by policy number, insured or agency code, filter by type or delivery status, and resend it to your system.
- Delivery you can see
- Each transaction shows whether your agency system received and applied it, and the reason if it was rejected.
- Connect once
- Carrier connections belong to your agency, not to an app. When you add a second system later, your carriers carry over with no re-approval.
- Relay Portal
- One place to see every app and carrier connected to your agency, and disconnect any of them.
Useful before your carriers join
Most carriers aren't on Relay yet. You can still get value on day one.
- Upload download files
- Drop AL3, DAT or XML files and read them in the same viewer.
- Forward eDocs
- Your agency gets a private email-in address. Forward PDFs from carriers and they're filed for you. Mail from unknown senders waits for your approval.
- Dec pages, read for you
- Upload a declarations page PDF and Relay drafts the policy details. AI-extracted results are always held for a person to review before anything is sent.
- Ask for your carrier
- Tell us which carriers you want. Requests from agencies decide which carriers we bring on next.